General sales and delivery conditions
Entrepreneur's identity
Microzey3d.eu
Enschedestraat 172
7552 CL Hengelo
Telefoonnummer: +316 84281601
Email info@microzey3d.eu
KVK 90627644
BTW nummer NL003031677B13
Article 1. Applicability
1.1 These general terms and conditions of sale apply to all offers and agreements whereby Microzey3d.eu, established in Gennep, acts as a seller of goods.
By entering into any form of the above agreement, you expressly accept our terms and conditions.
1.2 Deviations from these terms and conditions can only be agreed in writing.
1.3 Other General Terms and Conditions, under whatever name, of customers of microzey3d.eu (hereinafter referred to as the customer or customers) do not apply.
Article 2. Offers
2.1 All offers from microzey3d.eu are without obligation unless the offer expressly shows the contrary. Offers are subject to product availability.
2.2 The data included in catalogs or other documentation of microzey3d.eu such as prices, specifications and images are subject to change and do not bind microzey3d.eu, unless the data has been expressly agreed between both parties.
Article 3. Prices
3.1 The prices are in Euro, including Dutch turnover tax and excluding other government levies, unless expressly agreed otherwise. If the customer is not in the country of shipment, the customer is liable for any turnover tax or import duties owed.
3.2 The prices shown on the website are subject to change.
Article 4. Delivery times
4.1 Stated delivery times can never be regarded as a strict deadline, unless expressly agreed otherwise. However, microzey3d.eu will do everything reasonably possible to realize delivery on or within the very timedelivery time.
4.2 As soon as microzey3d.eu becomes aware of facts and/or circumstances that make it impossible to realize the delivery on or within the specified delivery time, microzey3d.eu will notify the customer as soon as possible, stating the expected new delivery time. .
4.3 If the impediment of fulfillment, as referred to in the foregoing, continues for longer than thirty (30) days, the customer has the right to dissolve the agreement, unless expressly agreed otherwise.
4.4 If the delivery time is known, this will be indicated in our correspondence. After sending the package, if filled in in the order form, correspondence will follow by e-mail stating how the shipment can be tracked via the internet.
Article 5. Delivery,
5.1 At the request of the customer, microzey3d.eu can deliver the goods to a location within the Netherlands to be specified by the customer. If the customer wants to send the goods abroad, additional shipping costs will be charged to the customer.
5.2 microzey3d.eu reserves the right to charge the costs of delivery separately to the customer.
5.3 microzey3d.eu is not liable for any damage during or as a result of the delivery that arises on the part of the customer or third parties unless the latter demonstrates that the damage is the result of gross negligence, gross negligence or intent on the part from microzey3d.eu.
Article 6. Risk and property
6.1 The risk of the goods is transferred from microzey3d.eu to the customer at the time of delivery.
6.2 If the parties have agreed that the goods will be delivered, the risk of the goods, contrary to the provisions of the previous paragraph, will pass from microzey3d.eu at the time of delivery.
6.3 If the customer does not inform microzey3d.eu in time that it cannot receive the goods, the risk will pass from microzey3d.eu to the customer at the moment that the customer is in default and Microzey3d.eu then store and insure the goods for a reasonable period of time, all this at the expense and risk of the customer.
6.4 The ownership of the goods is transferred from microzey3d.eu to the customer only after the customer has paid microzey3d.eu the purchase price and everything else that they have under any purchase agreement, as well as under a claim for failure to comply with such. is due, has paid.
Article 7. Payment
7.1 Invoice: the customer receives an invoice from microzey3d.eu. After payment to the bank account of microzey3d.eu, the customer receives the product. The shipping costs depend on the size and weight.
7.2 Cash on delivery: payment is made at the time and at the location of delivery, i.e. cash payment to the delivery person. The cash on delivery amount may not exceed 2,000 Euros. Besides the shipping costs (which depend on the size and weight), we calculate extra COD costs, regardless of size / weight / or amount
Article 8. Warranty
8.1 microzey3d.eu guarantees that repair of defective items itself by returning the customer to microzey3d.eu, followed by repair or a replacement item within 2 weeks.
8.2 microzey3d.eu guarantees the delivered goods in accordance with the factory or. Importer's stipulations during the period stated on the guarantee certificate.
8.3 An appeal to warranty will only be handled by microzey3d.eu if the customer submits this appeal to microzey3d.eu within 14 days after he has discovered or should reasonably have noticed the shortcoming.
8.4 Warranty is only granted on presentation of the original purchase receipt or invoice provided to the customer by microzey3d.eu, together with the corresponding, fully completed warranty card or warranty certificate.
8.5 Any right to warranty expires if
- Without permission from microzey3d.eu, changes or repairs have been made to the delivered goods by or on behalf of the customer.
- There is careless or injudicious use of the delivered item, including failure to perform prescribed or normal maintenance.
- The delivered goods are used for purposes other than the intended use.
8.6 The costs for changes in or repairs to the delivered goods that have been carried out by or on behalf of the customer without microzey3d.eu's prior consent, will never be borne by microzey3d.eu.
Article 9. Liability
9.1 microzey3d.eu is only liable for damage on the part of the customer or third parties if and insofar as the damage is the direct and immediate result of the execution of the agreement by microzey3d.eu.
9.2 The liability of microzey3d.eu in accordance with the previous paragraph is limited to a maximum of the purchase price of the delivered item, unless the damage is the result of gross negligence, gross negligence, or with intent on the part of microzey3d.eu. .
9.3 microzey3d.eu cannot be held liable for deviations in prices, images and texts.
Article 10. Dissolution
10.1 For audio and video recordings, computer software, and hygienic products and 3D filament, you have the right to cancel your order up to 14 days after receipt without giving a reason, provided the seal has not been broken. If the seal is broken, your order is final and cannot be returned. If you exercise your right of withdrawal, you have another 14 days after cancellation to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the online store are at your own expense. These costs amount to approximately €7.25 per package, consult your carrier's website for the exact rates. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. To exercise this right, please contact us at info@microzey3dtechnology.com. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.
Article 11. Disputes
11.1 All disputes (including those that are only regarded as such by one of the parties) that may arise as a result of this agreement or agreements arising therefrom between the parties will be adjudicated by the competent court in the district where DJ has its registered office. electronics. If microzey3d.eu invokes this stipulation, it will inform the customer of this in writing.
11.2 The customer has the right, within a period of five (5) weeks after sending the written notification as referred to in the previous paragraph, to opt for the settlement of a dispute before the competent court in the district in which the domicile of the customer is located. customer is located. If the customer makes use of this right, he must inform microzey3d.eu in writing.
11.3 From 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being processed elsewhere, you are free to deposit your complaint via the platform of the European Union.
Article 12. Personal data
12.1 The legal regulations regarding the protection of personal data, as laid down in the Personal Records Act / the Personal Data Protection Act, are complied with by microzey3d.eu. If the customer wants to view, correct or delete his or her personal data, the customer can contact microzey3d.eu about this.
microzey3d.eu will provide the customer with the desired information or adjust the data file.
12.2 microzey3d.eu will record the data provided by the customer in a file. This data will ben used for the fulfillment of the customer's order.